Economy & single market › Consumer rights

Latest decisions

1. Air passenger rights

   ✦ AI Parliament approved the joint text on air passenger rights, updating rules on compensation and assistance for denied boarding, cancellation, or long delay of flights. The adopted law maintains the existing three-hour delay threshold and compensation amounts, and introduces new rights such as free hand baggage in price displays and free seating for children under 14. It also requires airlines to inform passengers digitally of their compensation rights and to provide free boarding passes, while creating a Union Air Passenger Rights Label.

   Transport & tourismEconomy & single market

   7 Jul 2026 · New laws · report by Andrey Novakov · 3rd reading · voted 13:33 · A-10-2026-0191 · 2013/0072

   Adopted 646–12–3 · by an overwhelming majority
2. Simplification of certain requirements and procedures for chemical products

   ✦ AI Parliament adopted its position on a proposal to simplify requirements and procedures for chemical products, amending rules on classification, labelling and packaging, cosmetics, and fertilising products. The adopted text aims to reduce administrative burdens while maintaining high protection levels, for example by making labelling rules more flexible and streamlining approval procedures for cosmetic ingredients. Parliament calls on the Commission to refer the matter back if it substantially amends the proposal, and forwards its position to the Council, the Commission and national parliaments.

   Climate & environmentEconomy & single market

   29 Apr 2026 · New laws · report by Dimitris Tsiodras, Piotr Müller · 1st reading · 37 ballots · voted 14:16 · A-10-2026-0104 · 2025/0531

   Adopted 540–60–45 · by an overwhelming majority
3. Package travel and linked travel arrangements: make the protection of travellers more effective and simplify and clarify certain aspects

   ✦ AI Parliament adopted its position on a proposal to update EU rules on package travel and linked travel arrangements, aiming to strengthen traveller protection and simplify the law. The adopted text updates the 2015 Package Travel Directive, covering issues such as insolvency protection, cancellations, refunds, and vouchers. Parliament asks the Commission to re-refer the matter if it substantially amends its proposal, and forwards its position to the Council and national parliaments.

   Economy & single marketTransport & tourism

   12 Mar 2026 · New laws · report by Alex Agius Saliba · 1st reading · voted 12:07 · A-10-2025-0140 · 2023/0435

   Adopted 537–2–24 · by an overwhelming majority
4. Air passenger rights

   ✦ AI Parliament adopted its position on the law updating EU rules on compensation and assistance for air passengers when flights are delayed, cancelled, or boarding is denied. The position aims to preserve existing passenger rights, simplify claims, and extend the rules to more flights, while capping airline costs for hotel stays in extraordinary circumstances. It also strengthens protections for passengers with disabilities and children, and codifies court rulings to increase legal certainty.

   Transport & tourismEconomy & single market

   21 Jan 2026 · New laws · report by Andrey Novakov · 2nd reading · voted 12:49 · A-10-2026-0001 · 2013/0072

   Adopted 632–15–9 · by an overwhelming majority
5. Amending the Directive on alternative dispute resolution for consumer disputes

   ✦ AI The proposal updates EU rules on alternative dispute resolution for consumer disputes after the European Online Dispute Resolution Platform was discontinued. Parliament rejected the Council's position, meaning the proposed directive is not approved at this stage. The rejection follows a recommendation to endorse the text without amendments to allow swift adoption.

   Economy & single market

   16 Dec 2025 · New laws · report by Laura Ballarín Cereza · 2nd reading · voted 13:06 · A-10-2025-0249 · 2023/0376

   Rejected 122–470–69 · by a large majority
6. Protecting EU consumers against the practices of certain e-commerce platforms: the case of child-like sex dolls, weapons and other illegal products and material

   ✦ AI Parliament adopted a resolution on protecting consumers in the EU from certain e-commerce platforms selling child-like sex dolls, weapons and other illegal products and materials. Parliament adopted the text as its official position, condemning the availability of such goods on SHEIN and stressing that these practices breach EU law and threaten consumers and minors. Parliament calls on the Commission to move from dialogue to decisive enforcement, and on member state authorities to use all enforcement tools at their disposal.

   Economy & single marketDigital, AI & data

   26 Nov 2025 · Resolutions · motion for a resolution · 37 ballots · voted 12:42 · B-10-2025-0500 · 2025/2971

   Adopted no count published
7. Safety of toys and repealing Directive 2009/48/EC

   ✦ AI Parliament approved the Council's position on a new regulation on the safety of toys, which would replace the current directive. This approval means the regulation can now be adopted, updating EU rules on toy safety. Parliament also noted a Commission declaration to be published in the Official Journal.

   Economy & single market

   25 Nov 2025 · New laws · committee report · 2nd reading · A-10-2025-0227 · 2023/0290

   no count published
8. A new legislative framework for products that is fit for the digital and sustainable transition

   ✦ AI Parliament adopted a resolution urging the Commission to revise the EU's product safety rules, known as the New Legislative Framework, to better address digital and sustainability challenges. The text calls for a mandatory digital product passport for all goods, including second-hand items, to give consumers and authorities clearer information. It also asks for harmonised definitions for refurbishers and repairers, and for non-EU online sellers to appoint a responsible person in the EU.

   Digital, AI & dataEconomy & single market

   21 Oct 2025 · Resolutions · report by David Cormand · voted 13:33 · A-10-2025-0189 · 2024/2119

   Adopted 505–62–47 · by an overwhelming majority
9. Package travel and linked travel arrangements: make the protection of travellers more effective and simplify and clarify certain aspects

   ✦ AI Parliament adopted its position on a proposal to update EU rules on package travel and linked travel arrangements, aiming to strengthen traveller protection and simplify the law. The adopted text revises definitions, insolvency protection, cancellation rights, and introduces rules on vouchers and complaint handling. Parliament asks the Commission to re-refer the matter if it substantially amends its proposal, and will forward its position to the Council and national parliaments.

   Economy & single marketTransport & tourism

   11 Sept 2025 · New laws · report by Alex Agius Saliba · 1st reading · 17 ballots · voted 13:16 · A-10-2025-0140 · 2023/0435

   Adopted 535–36–47 · by an overwhelming majority
10. Product safety and regulatory compliance in e-commerce and non-EU imports

    ✦ AI Parliament adopted a resolution on product safety and regulatory compliance in e-commerce and non-EU imports, setting out its position on the matter. The text calls for measures to close regulatory gaps, such as removing the customs duty exemption for goods under EUR 150 and introducing a 'deemed importer' concept. It also urges more resources for customs and market surveillance authorities and better use of technology to enforce EU rules.

    Economy & single marketTrade & customs

    9 Jul 2025 · Resolutions · report by Salvatore De Meo · 9 ballots · voted 13:28 · A-10-2025-0133 · 2025/2037

    Adopted 619–26–46 · by an overwhelming majority
11. Old challenges and new commercial practices in the internal market

    ✦ AI Parliament adopted a resolution on old challenges and new commercial practices in the EU internal market, covering issues like digital platforms, e-commerce, and product safety. The text reaffirms the single market's importance and calls on the Commission and member states to remove unjustified obstacles to free movement of goods and services while ensuring high consumer protection. It also urges simplification of EU rules and reduction of administrative burdens, especially for small and medium-sized enterprises, and asks for updates to product legislation frameworks.

    Economy & single market

    8 May 2025 · Resolutions · motion for a resolution · 40 ballots · voted 13:52 · B-10-2025-0246 · 2025/2542

    Adopted 306–80–57 · by a large majority
12. Discontinuation of the European ODR Platform

    ✦ AI The European Parliament approved the Council's position on a regulation that repeals the EU law setting up the European Online Dispute Resolution Platform and amends related consumer protection rules. This means the platform will be discontinued, and the regulation will be adopted as agreed, ending the current system for resolving online disputes through that platform. Parliament instructed its President and Secretary-General to sign the act and arrange for its publication in the Official Journal of the European Union.

    Economy & single marketDigital, AI & data

    17 Dec 2024 · New laws · committee report · 2nd reading · A-10-2024-0028 · 2023/0375

    no count published

Dossiers involved · latest vote first

1. 2013/0072 Air passenger rights 7 Jul 2026 · 2 votes
2. 2025/0531 Simplification of certain requirements and procedures for chemical products 29 Apr 2026 · 1 vote
3. 2023/0435 Package travel and linked travel arrangements: make the protection of travellers more effective and simplify and clarify certain aspects 12 Mar 2026 · 2 votes
4. 2023/0376 Amending the Directive on alternative dispute resolution for consumer disputes 16 Dec 2025 · 1 vote
5. 2025/2971 Protecting EU consumers against the practices of certain e-commerce platforms: the case of child-like sex dolls, weapons and other illegal products and material 26 Nov 2025 · 1 vote
6. 2023/0290 Safety of toys and repealing Directive 2009/48/EC 25 Nov 2025 · 1 vote
7. 2024/2119 A new legislative framework for products that is fit for the digital and sustainable transition 21 Oct 2025 · 1 vote
8. 2025/2037 Product safety and regulatory compliance in e-commerce and non-EU imports 9 Jul 2025 · 1 vote
9. 2025/2542 Old challenges and new commercial practices in the internal market 8 May 2025 · 1 vote
10. 2023/0375 Discontinuation of the European ODR Platform 17 Dec 2024 · 1 vote

Who backs what

How each group's majority voted on the 9 most recent final roll-call votes about consumer rights.

With the result = share of these votes where the group's position matched the outcome (For an adopted text, Against a rejected one). The other columns count the votes by the group's position; Split = no position had a majority among its members. Non-attached members have no group line.

The latest final votes, group by group

Each group's majority position: For, Against, Abstained, or Split. — = the group did not vote.