Sittings · Document

OPINION (COM(2023)0905 – C90436/2023 – 2023/0435(COD)) 2025-04-14

On the proposal for a directive of the European Parliament and of the Council amending Directive (EU) 2015/2302 to make the protection of travellers more effective and to simplify and clarify certain aspects of the Directive

Committee on Transport and Tourism · Rapporteur: JanChristoph Oetjen

SHORT JUSTIFICATION

The Rapporteur welcomes the Commission’s proposal to improve consumer rights and transparency in package travel, which seeks to strike a balance between consumer protection and the operational realities of SMEs. He believes this balance can be refined to better address the needs of both parties. The COVID-19 pandemic highlighted significant gaps in the current framework, particularly concerning cancellations, refunds and insolvency. The incorporation of these lessons is welcomed to ensure greater resilience and clarity in future crises. However, flexibility must also be preserved for SMEs, which make up 99% of the sector. The Rapporteur believes the following provisions can be refined to ensure strong consumer protection whilst maintaining operational feasibility, fostering a fair, transparent, and adaptable framework for consumers and the travel industry.

 Firstly, the removal of pre-payment requirements. The package travel sector is characterised by a wide range of offers, catering to different types of travellers. A standardised rule for advance payments would particularly affect SMEs, which may then be deterred from offering certain products altogether. The exemption clause ultimately adds further reporting obligations as SMEs are to justify why they request more than 25% of the advance payment. This contradicts the goal of reducing bureaucracy.

 Secondly, the distinction between a package and a Linked Travel Arrangement (LTA) remains overly complex for consumers, offering little added value and in the end leaving consumers uncertain about their level of protection. At the same time, it is unreasonable to offer consumers no legal protection outside of a package, as combinations of travel services that do not constitute a package are common practice. One key advantage they offer is flexibility. Therefore, the Rapporteur proposes a compromise in deleting LTAs and introducing the category of these ‘combinations of travel services’. This aligns with stronger information requirements, as consumers are not always aware if they are purchasing a package. Drawing inspiration from EU financial services legislation, the Rapporteur suggests clear warnings be provided upfront. Integrating such warnings into the booking process ensures that travellers are fully informed before concluding their contract, rather than relying solely on standard information forms.

 Thirdly, the COVID-19 pandemic significantly impacted package travel, causing widespread cancellations and legal disputes. The Rapporteur welcomes the Commission’s proposed clarifications and further refines the definition of ‘unavoidable and extraordinary circumstances’, while also proposing to pre-define termination fees contractually to prevent future disputes.

 Fourthly, whilst the Rapporteur acknowledges that complaints handling is largely covered by the new DSA and national legislation, the Directive feels incomplete without a dedicated provision. This is also crucial for ensuring the introduction of Alternative Dispute Resolution (ADR) mechanisms in those Member States where they are not already available. To ensure effective enforcement and wider use across the EU it is necessary to strengthen consumer protection, raise awareness of ADR schemes and make participation mandatory for organisers, as is already the case in some Member States.

AMENDMENTS

The Committee on Transport and Tourism submits the following to the Committee on on Internal Market and Consumer Protection, as the committee responsible:

Amendment 1

Proposal for a directive

Recital 2

Text proposed by the Commission	Amendment
(2) In order to pursue those objectives, Directive (EU) 2015/2302 broadened the definition of the term ‘package’ compared to Directive 90/314/EEC. Directive (EU) 2015/2302 further specified existing rights of travellers and introduced new ones, such as the right for travellers to terminate a package travel contract without termination fees, under certain conditions, in the event of unavoidable and extraordinary circumstances. In addition, Directive (EU) 2015/2302 created the new concept of ‘linked travel arrangement’, which encompassed bookings carried out at one point of sale and bookings at different points of sale which a trader ‘facilitates in a targeted manner’. Linked travel arrangements are largely treated like stand-alone services, but payments received by a trader facilitating a linked travel arrangement are to be protected against such trader’s insolvency. Directive (EU) 2015/2302 aimed to ensure transparency by obliging traders to inform travellers on the nature of travel product offered to them and on the associated rights through standard information forms contained in Annexes I and II to that Directive.	(2) In order to pursue those objectives, Directive (EU) 2015/2302 broadened the definition of the term ‘package’ compared to Directive 90/314/EEC. Directive (EU) 2015/2302 further specified existing rights of travellers and introduced new ones, such as the right for travellers to terminate a package travel contract without termination fees, under certain conditions, in the event of unavoidable and extraordinary circumstances. In addition, Directive (EU) 2015/2302 created the new concept of ‘linked travel arrangement’, which encompassed bookings carried out at one point of sale and bookings at different points of sale which a trader ‘facilitates in a targeted manner’.

Amendment 2

Proposal for a directive

Recital 5

Text proposed by the Commission	Amendment
(5) While, overall, the definition of ‘package’ is considered to have been effective, the definition of and the rules on linked travel arrangements, as well as their delimitation from packages, should be clarified and simplified. Such clarification and simplification of the definitions and concepts ‘package’ and ‘linked travel arrangement’ should increase legal certainty for all parties, while making the protection of travellers more effective, and ensuring a level playing field for traders. At the same time, the number of information forms to be used by traders when informing travellers on their rights should be reduced.	(5) The definition of ‘package’ is considered to have been effective. The definitions and concepts of ‘package’ should increase legal certainty for all parties, while making the protection of travellers more effective, and ensuring a level playing field. Therefore, it is appropriate to simplify the provisions by making a number of adjustments to the definition of ´package´.

Amendment 3

Proposal for a directive

Recital 5 a (new)

Text proposed by the Commission	Amendment
	(5a) In the context of online bookings, the term 'invites' should be understood as any action by the trader that actively encourages or prompts the traveller to enter into an additional contract for a different type of travel service. Such actions may include, but not be limited to, presenting the traveller with targeted offers during the booking process or providing hyperlinks or prompts to book further services.

Amendment 4

Proposal for a directive

Recital 6

Text proposed by the Commission	Amendment
(6) The principle underlying the definition of ‘package’ should remain that there is a close link between different travel services booked for the purpose of the same trip or holiday. In order to ensure that there is no overlap between the definition of ‘package’ and ‘linked travel arrangement’ and to eliminate the difficulties in distinguishing between packages and linked travel arrangements, bookings of different types of travel services for the same trip or holiday at one point of sale where the travel services have been selected before the traveller concludes a first contract should be considered as packages in the same way as travel services booked at one point of sale within a short period of time. In both cases, there is a close link between the bookings of travel services. Therefore, the definition of ‘package’, should cover both situations, while bookings made on the occasion of a single visit of or contact with one point of sale should be removed from the definition of linked travel arrangement.	deleted

Amendment 5

Proposal for a directive

Recital 7

Text proposed by the Commission	Amendment
(7) In the context of bookings made within a short period of time at one point of sale, it is appropriate to replace the rather vague criterion of ‘a single visit or contact’. Therefore, bookings of different types of travel services for the same trip of holiday made within three hours should always be considered as packages. The same should apply where, before the completion of a first booking, a trader invites a traveller to book additional services for the same trip or holiday after completing the first booking, and where subsequent bookings take place within 24 hours after the conclusion of the first contract.	deleted

Amendment 6

Proposal for a directive

Recital 9

Text proposed by the Commission	Amendment
(9) The definition of ‘a linked travel arrangement’ should cover situations where a trader that is party to a first contract and receives payments from or on behalf of the traveller invites a traveller to book additional types of travel services for the same trip or holiday. In this context, the trader that is party to a first contract should obtain insolvency protection. Furthermore, in order to make sure that travellers fully benefit from the rules on insolvency protection and for traders to know that they are subject to this obligation, it is appropriate that the information forms on linked travel arrangements recommend to travellers to record the invitation and the additional booking, for instance through screenshots, and to inform the trader with whom a first contract was concluded that a contract on an additional type of travel service has been concluded for the same trip or holiday within 24 hours following the invitation from the trader. The trader should be obliged to make available to travellers a facility, such as an email address or a website, where travellers can register such information and shall acknowledge receipt of such information.	deleted

Amendment 7

Proposal for a directive

Recital 10

Text proposed by the Commission	Amendment
(10) Regarding packages where, for example, accommodation is combined with other tourist services, but which do not contain any carriage of passengers, the general criterion of ‘a significant proportion’ of the value of the combination, applying to tourist services as referred to in Article 3(1)(d), should be replaced with the more specific criterion of ‘at least 25%’ in order to increase legal certainty.	(10) Regarding packages where, for example, accommodation is combined with other tourist services, but which do not contain any carriage of passengers, the general criterion of ‘a significant proportion’ of the value of the combination, applying to tourist services as referred to in Article 3(1)(d), should be replaced with the more specific criterion of ‘at least 25%’ in order to increase legal certainty. It should also be noted that different on-site activities provided as an intrinsic part of or typically associated with accommodation, regardless of their value, do not lead to the creation of the package if the services are combined only with accommodation.

Amendment 8

Proposal for a directive

Recital 17

Text proposed by the Commission	Amendment
(17) It is conceivable for Member States to provide for mechanisms ensuring refunds to travellers in accordance with the legal requirements, for cases where packages are cancelled due to unavoidable and extraordinary circumstances and where organisers are unable comply with their refund obligations. In order to increase transparency, Member States introducing or maintaining such mechanisms should be obliged to inform the Commission and the central contact points of the other Member States about such mechanisms. Such mechanisms are normally funded exclusively through contributions from organisers. Only in exceptional circumstances can such mechanisms be co-financed by Member States, and their introduction is without prejudice to the Union provisions on State aid.	(17) It is conceivable for Member States to provide for mechanisms ensuring refunds to travellers in accordance with the legal requirements, for cases where packages are cancelled due to unavoidable and extraordinary circumstances and where organisers are unable comply with their refund obligations. In order to increase transparency, Member States introducing or maintaining such mechanisms should be obliged to inform the Commission and the central contact points of the other Member States about such mechanisms. Such mechanisms are normally funded exclusively through contributions from organisers. Only when clear evidence of exceptional circumstances is presented can such mechanisms be co-financed by Member States, and their introduction is without prejudice to the Union provisions on State aid.

Amendment 9

Proposal for a directive

Recital 19

Text proposed by the Commission	Amendment
(19) During the Covid-19 pandemic, different interpretations emerged regarding cancellation rights due to ‘unavoidable and extraordinary circumstances’ including in relation to the relevance of travel warnings. It is, therefore, appropriate to specify that official travel warnings for the travel destination issued by the authorities of the Member State of the traveller’s residence or departure or the country of destination, are important elements when assessing the justification of the termination of a contract. It should also be clarified that serious restrictions at the travel destination or applying after returning from the trip or holiday, such as quarantine requirements for a significant period, are also relevant when assessing the justification of the termination of a package travel contract.	(19) During the Covid-19 pandemic, different interpretations emerged regarding cancellation rights due to ‘unavoidable and extraordinary circumstances’ including in relation to the relevance of travel warnings. It is, therefore, appropriate to specify that official travel warnings for the travel destination issued by the authorities of the Member State of the traveller’s residence or departure or the country of destination, are important elements when assessing the justification of the termination of a contract. It should also be clarified that serious restrictions at the travel destination or applying after returning from the trip or holiday, such as quarantine requirements for a significant period, are also relevant when assessing the justification of the termination of a package travel contract. Where passengers have been duly warned about travel restrictions and nonetheless have proceeded with a booking, the passenger should assume the financial risk in the event of his or her cancellation, particularly when he or she can be reasonably expected to be aware of the exceptional situation at the time of booking.

Amendment 10

Proposal for a directive

Article 1 – paragraph 1 – point 1

Directive (EU) 2015/2302

Article 1 – paragraph 1

Text proposed by the Commission	Amendment
The purpose of this Directive is to contribute to the proper functioning of the internal market and to the achievement of a high and as uniform as possible level of consumer protection by approximating certain aspects of the laws, regulations and administrative provisions of the Member States in respect of contracts between travellers and traders relating to package travel and linked travel arrangements, as well as certain aspects of contracts between organisers of packages and service providers.	The purpose of this Directive is to contribute to the proper functioning of the internal market and to the achievement of a high and as uniform as possible level of consumer protection by approximating certain aspects of the laws, regulations and administrative provisions of the Member States in respect of contracts between travellers and traders relating to package travel and certain combinations of travel services bought separately for the purpose of the same trip or holiday, as well as certain aspects of contracts between organisers of packages and service providers.

Justification

Throughout the Directive, the term ‘linked travel arrangements’ is replaced by ‘combinations of travel services bought separately for the purpose of the same trip or holiday’ and any necessary grammatical changes are made.

Amendment 11

Proposal for a directive

Article 1 – paragraph 1 – point 2

Directive (EU) 2015/2302

Article 2 – paragraph 1 – subparagraph 1

Text proposed by the Commission	Amendment
This Directive applies to packages offered for sale or sold by traders to travellers and to linked travel arrangements facilitated by traders for travellers.	This Directive applies to packages offered for sale or sold by traders to travellers and to certain combinations of travel services bought separately for the purpose of the same trip or holiday that do not fall under the definition of a package in this Directive.

Amendment 12

Proposal for a directive

Article 1 – paragraph 1 – point 3 – point a

Directive (EU) 2015/2302

Article 3 – paragraph 1 – point 2 – subparagraph 1 – point b – point i

Text proposed by the Commission	Amendment
(i) those services are purchased from a single point of sale and	(i) those services are purchased from a single point of sale and are selected before the traveller agrees to pay, or by the end of the next working day following the day on which the traveller agreed to pay for the first travel service, or
– have been selected before the traveller agrees to pay, or
– other types of travel services are booked within 3 hours after the traveller agreed to pay for the first travel service, or
– other types of travel services are booked within 24 hours after the traveller agreed to pay for the first travel service and if, before the traveller agreed to pay for the first travel service, the trader invited the traveller to subsequently book one or more additional types of travel services, or

Amendment 13

Proposal for a directive

Article 1 – paragraph 1 – point 3 – point a

Directive (EU) 2015/2302

Article 3 – paragraph 1 – point 2 – subparagraph 1 – point b – point ii

Text proposed by the Commission	Amendment
(ii) are offered, sold or paid at an inclusive or total price, regardless of any separate billing, or	(ii) are offered, sold, paid or charged at an inclusive or total price, regardless of any separate billing, or

Amendment 14

Proposal for a directive

Article 1 – paragraph 1 – point 3 – point b

Directive (EU) 2015/2302

Article 3 – paragraph 1 – point 5

Text proposed by the Commission	Amendment
(5) ‘linked travel arrangement’ means a combination of different types of travel services, not falling under the definition of a package in point 2, where, a trader which is party to a contract on the provision of a travel service and receives payments by or on behalf of a traveller invites a traveller to book additional type of travel service from another trader for the purpose of same trip or holiday and where a contract on the provision of an additional travel service is concluded at the latest 24 hours after the confirmation of the booking of the first contract.	(5) ‘combination of travel services that does not constitute a package’ means a combination of different types of travel services which are booked separately after the end of the next working day following the day on which the traveller agreed to pay for the first travel service and do not fall under the definition of a package in point 2, where, a trader which is party to a contract on the provision of a travel service and receives payments by or on behalf of a traveller invites a traveller to book additional type of travel service from another trader for the purpose of the same trip or holiday and where a contract on the provision of an additional travel service is concluded.

Amendment 15

Proposal for a directive

Article 1 – paragraph 1 – point 3 – point b a (new)

Directive (EU) 2015/2302

Article 3 – paragraph 1 – point 12

Present text	Amendment
	(ba) point 12 is replaced by the following:
(12) unavoidable and extraordinary circumstances’ means a situation beyond the control of the party who invokes such a situation and the consequences of which could not have been avoided even if all reasonable measures had been taken;	‘(12) unavoidable and extraordinary circumstances’ means a situation beyond the control of the party who invokes such a situation and the consequences of which could not have been avoided even if all reasonable measures had been taken including significant risks to human health, such as the outbreak of a serious disease at the travel destination, or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the destination or the place of departure, or to transit as agreed in the package travel contract;’

(https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32015L2302&qid=1738231769972)

Amendment 16

Proposal for a directive

Article 1 – paragraph 1 – point 4 – point -a (new)

Directive (EU) 2015/2302

Article 5 – paragraph 1 – subparagraph 1 – introductory part

Present text	Amendment
	(-a) The introductory part of the first subpragraph of paragraph 1 is replaced by the following:
Member States shall ensure that, before the traveller is bound by any package travel contract or any corresponding offer, the organiser and, where the package is sold through a retailer, also the retailer shall provide the traveller with the standard information by means of the relevant form as set out in Part A or Part B of Annex I, and, where applicable to the package, with the following information:	‘Member States shall ensure that, before the traveller is bound by any package travel contract or any corresponding offer, the organiser and, where the package is sold through a retailer, also the retailer shall provide the traveller with the standard information by means of the relevant form as set out in Part A, Part B or Part D of Annex I, and, where applicable to the package, with the following information:’

Amendment 17

Proposal for a directive

Article 1 – paragraph 1 – point 4 – point -a a (new)

Directive (EU) 2015/2302

Article 5 – paragraph 1 – subparagraph 1 – point b

Present text	Amendment
	(-aa) point (b) is replaced by the following:
(b) the trading name and geographical address of the organiser and, where applicable, of the retailer, as well as their telephone number and, where applicable, e-mail address;	‘(b) the trading name and geographical address of the organiser and, where applicable, of the retailer, as well as their normally chargedtelephone number, and, where applicable, an e-mail address;’

Amendment 18

Proposal for a directive

Article 1 – paragraph 1 – point 4 – point a a (new)

Directive (EU) 2015/2302

Article 5 – paragraph 1 – subparagraph 1 – point f

Present text	Amendment
	(aa) point (f) is replaced by the following:
(f) general information on passport and visa requirements, including approximate periods for obtaining visas and information on health formalities, of the country of destination;	‘(f) general information on passport and visa requirements, including approximate periods for obtaining visas and information on health formalities, of the country of destination and transit;’

Amendment 19

Proposal for a directive

Article 1 – paragraph 1 – point 4 – point b

Directive (EU) 2015/2302

Article 5 – paragraph 1 – subparagraph 1 – point g

Text proposed by the Commission	Amendment
(g) information that the traveller may terminate the contract at any time before the start of the package in return for payment of an appropriate and justifiable termination fee, or, where applicable, the standardised termination fees requested by the organiser, in accordance with Article 12(1), and that the traveller may terminate the package travel contract without paying any termination fee due to unavoidable and extraordinary circumstances as specified under Article 12(2);	(g) information that the traveller may terminate the contract at any time before the start of the package in return for payment, of a standardised termination fee, in accordance with Article 12(1), including the specific amount of the standardised termination fee or its calculation method, and that the traveller may terminate the package travel contract without paying any termination fee due to unavoidable and extraordinary circumstances as specified under Article 12(2);

Amendment 20

Proposal for a directive

Article 1 – paragraph 1 – point 4 – point b a (new)

Directive (EU) 2015/2302

Article 5 – paragraph 1 – subparagraph 1 – point h a (new)

Text proposed by the Commission	Amendment
	(ba) the following point is added:
	'(ha) Clear and prominently displayed information that the traveller is buying a package, presented in comprehensible and user-friendly language, in a format accessible to all, including with the help of visual aids, such as infographics and tables, explicitly outlining the protection granted to the traveller upon the conclusion of the contract provided for by this Directive.'

Amendment 21

Proposal for a directive

Article 1 – paragraph 1 – point 5

Directive (EU) 2015/2302

Article 5a

Text proposed by the Commission	Amendment
(5) the following Article 5a is inserted:	deleted
‘Article 5a
Payments
Member States shall ensure that, except for packages as defined in Article 3, point (2)(b)(iv), and packages booked less than 28 days before the start of the package, the organiser or, where applicable, the retailer shall not request downpayments exceeding 25% of the total price of the package and shall not request the remaining payment earlier than 28 days before the start of the package. The organiser, or where applicable, the retailer may request higher downpayments where this is necessary to ensure the organisation and the performance of the package. The downpayments may cover advance payments to providers of services included in the package and costs incurred by the organiser, or where applicable the retailer, specifically in relation to the organisation and performance of the package insofar as it is necessary to cover those costs at the time of booking.’

Amendment 22

Proposal for a directive

Article 1 – paragraph 1 – point 6 – point b

Directive (EU) 2015/2302

Article 7 – paragraph 2a

Text proposed by the Commission	Amendment
2a. The relevant information form set out in Annex I shall be attached to the contract. The contract shall contain a clear reference to that information form..	2a. The relevant information form set out in Annex I shall be attached to the contract in an accessible format, using user-friendly language. The contract shall contain a clear reference to that information form.

Amendment 23

Proposal for a directive

Article 1 – paragraph 1 – point 6 a (new)

Directive (EU) 2015/2302

Article 11 – paragraph 5

Present text	Amendment
	(6a) In Article 11, paragraph 5 is replaced by the following:
5. If the package travel contract is terminated pursuant to point (b) of the first subparagraph of paragraph 2 of this Article, and the traveller does not accept a substitute package, the organiser shall refund all payments made by or on behalf of the traveller without undue delay and in any event not later than 14 days after the contract is terminated. Article 14(2), (3), (4), (5) and (6) shall apply mutatis mutandis.	‘5. If the package travel contract is terminated pursuant to point (b) of the first subparagraph of paragraph 2 of this Article, and the traveller does not accept a substitute package, the organiser shall refund all payments made by or on behalf of the traveller without undue delay and in any event not later than 14 working days after the contract is terminated. Article 14(2), (3), (4), (5) and (6) shall apply mutatis mutandis.’

(https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32015L2302&qid=1738231769972)

Justification

The Rapporteur suggests slightly extending refund delays to account for non-working days and public holidays, ensuring that businesses, and in particular SMEs, have a reasonable amount of time to process refunds and avoid undue pressure.

Amendment 24

Proposal for a directive

Article 1 – paragraph 1 – point 6 b (new)

Directive (EU) 2015/2302

Article 11 – paragraph 5 a (new)

Text proposed by the Commission	Amendment
	(6b) In Article 11, the following paragraph is added:
	5a. If a change likely to alter the performance of the package travel contract occurs between the conclusion of the package travel contract and the beginning of its performance, organisers, and, where applicable, retailers, should immediately inform consumers about the changes. This information should, where relevant, include references to the official websites of competent authorities;

Amendment 25

Proposal for a directive

Article 1 – paragraph 1 – point 7 – point -a (new)

Directive (EU) 2015/2302

Article 12 – paragraph 1

Present text	Amendment
	(-a) paragraph 1 is replaced by the following:
1. Member States shall ensure that the traveller may terminate the package travel contract at any time before the start of the package. Where the traveller terminates the package travel contract under this paragraph, the traveller may be required to pay an appropriate and justifiable termination fee to the organiser. The package travel contract may specify reasonable standardised termination fees based on the time of the termination of the contract before the start of the package and the expected cost savings and income from alternative deployment of the travel services. In the absence of standardised termination fees, the amount of the termination fee shall correspond to the price of the package minus the cost savings and income from alternative deployment of the travel services. At the traveller's request the organiser shall provide a justification for the amount of the termination fees.	‘1. Member States shall ensure that the traveller may terminate the package travel contract at any time before the start of the package. Where the traveller terminates the package travel contract under this paragraph, the traveller may be required to pay a standardised termination fee as laid down in the contract.
	1a. The organiser shall clearly state either the specific amount of the standardised termination fee or the calculation method in the pre-contractual information provided to the traveller. The standardised termination fee shall be appropriate and justifiable, taking into account for example the timing of the termination before the start of the package, the expected cost savings, and the potential income from the alternative deployment of travel services.’

Justification

Throughout the Directive, the term ‘appropriate and justifiable termination fee’ is replaced by ‘standardised termination fee’ and any necessary grammatical changes are made.

Amendment 26

Proposal for a directive

Article 1 – paragraph 1 – point 7 – point a

Directive (EU) 2015/2302

Article 12 – paragraph 2

Text proposed by the Commission	Amendment
2. Notwithstanding paragraph 1, the traveller shall have the right to terminate the package travel contract before the start of the package without paying any termination fee in the event of unavoidable and extraordinary circumstances occurring at the travel destination or its immediate vicinity, at the place of the traveller’s residence or departure or affecting the journey to the destination, where such circumstances significantly affect the performance of the package. The traveller may terminate the contract where it can be reasonably expected that the performance of the package travel contract will be significantly affected by unavoidable and extraordinary circumstances. If the package travel contract is terminated in accordance with this paragraph, the traveller shall be entitled to a full refund of any payments made for the package but shall not be entitled to additional compensation.	2. Notwithstanding paragraph 1 and 1a, the traveller shall have the right to terminate the package travel contract before the start of the package without paying any termination fee in the event of unavoidable and extraordinary circumstances occurring at the travel destination or its immediate vicinity, the place of departure or during transit, where such circumstances significantly affect the performance of the package. The traveller may terminate the contract if he or she can provide the organiser or retailer with proof of a valid official warning, as referred to in point 3a of this Article, dating from within 30 days before the start of the package travel contract. If the package travel contract is terminated in accordance with this paragraph, the traveller shall be entitled to a full refund of any payments made for the package but shall not be entitled to additional compensation.

Amendment 27

Proposal for a directive

Article 1 – paragraph 1 – point 7 – point a a (new)

Directive (EU) 2015/2302

Article 12 – paragraph 3 – introductory part

Present text	Amendment
	(aa) in paragraph 3, the introductory part is replaced by the following:
The organiser may terminate the package travel contract and provide the traveller with a full refund of any payments made for the package, but shall not be liable for additional compensation, if:	‘The organiser may terminate the package travel contract and provide the traveller with a full refund of any payments made for the package, or, in a non-binding manner, offer substantially the same package through alternative carriers and transport modes, or an alternative travel service to replace the original package or components of that package. The organiser shall not be liable for additional compensation, if:’

(https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32015L2302&qid=1738231769972)

Amendment 28

Proposal for a directive

Article 1 – paragraph 1 – point 7 – point a b (new)

Directive (EU) 2015/2302

Article 12 – paragraph 3 – point a – introductory part

Present text	Amendment
	(ab) in paragraph 3, point (a), the introductory part is replaced by the following:
(a) the number of persons enrolled for the package is smaller than the minimum number stated in the contract and the organiser notifies the traveller of the termination of the contract within the period fixed in the contract, but not later than:	‘(a) the number of persons enrolled for the package or for any travel service included in the package individually is smaller than the minimum number stated in the contract and the organiser notifies the traveller of the termination of the contract within the period fixed in the contract, but not later than:’

(https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32015L2302&qid=1738231769972)

Amendment 29

Proposal for a directive

Article 1 – paragraph 1 – point 7 – point b

Directive (EU) 2015/2302

Article 12 – paragraph 3 a (new)

Text proposed by the Commission	Amendment
3a. Official warnings against travel to a particular destination issued by the authorities of the Member State of departure or traveller’s residence or the country of destination, or the fact that travellers will be subject to serious restrictions at the travel destination or in the Member State of residence or departure after returning from the trip or holiday, shall be important elements to be taken into account in the assessment of whether a termination of the contract based on paragraph 2 and paragraph 3, point (b), is justified.	3a. At the latest at the time of booking, the organiser or the retailer shall inform the traveller of any active official warnings against travel to a particular destination issued by the authorities of the Member State of departure or traveller’s residence or the country of destination. The official warnings, or the fact that travellers will be subject to serious restrictions at the travel destination, or its immediate vicinity, or in the Member State of residence or departure after returning from the trip or holiday, shall, if they occur after the date of booking and the traveller was not informed prior to its booking, be important elements to be taken into account in the assessment of whether a termination of the contract based on paragraph 2 and paragraph 3, point (b), is justified. Where passengers have been duly informed about the official warnings and travel restrictions by the organiser, and nonetheless proceeded with a booking, the passenger should assume the financial risk in the event that he or she cancels the travel.

Amendment 30

Proposal for a directive

Article 1 – paragraph 1 – point 7 – point c

Directive (EU) 2015/2302

Article 12 – paragraph 4 – subparagraph 1

Text proposed by the Commission	Amendment
4. The organiser shall provide any refunds required under paragraphs 2 and 3 or, with respect to paragraph 1, reimburse any payments made by or on behalf of the traveller for the package minus the appropriate and justifiable termination fee. The organiser shall make such refunds or reimbursements to the traveller without undue delay and, in any event, not later than 14 days after the package travel contract is terminated, regardless of whether the traveller specifically asks for a refund.	4. The organiser shall provide any refunds required under paragraphs 2 and 3 or, with respect to paragraph 1, reimburse any payments made by or on behalf of the traveller for the package minus the standardised termination fee. The organiser shall automatically make such refunds or reimbursements to the traveller without undue delay and, in any event, not later than 21 days after the package travel contract is terminated. In the event that more than 50 % of its outstanding packages are terminated at once due to extraordinary and unavoidable circumstances, the organiser shall automatically make any refunds not later than six months after the package travel contract is terminated.

Amendment 31

Proposal for a directive

Article 1 – paragraph 1 – point 8

Directive (EU) 2015/2302

Article 12a

Text proposed by the Commission	Amendment
Article 12a	Article 12a
Vouchers	Vouchers
1. Member States shall ensure that, where a contract is terminated pursuant to Articles 10, 11 or 12, the organiser may give the traveller the choice to accept a voucher which can be used for a future package instead of a refund.	1. Member States shall ensure that, where a contract is terminated pursuant to Articles 10, 11 or 12, the organiser may give the traveller the choice to accept a voucher corresponding at least to the amount of the refund to which the traveller is entitled (‘the traveller's refund right’) instead of a refund.
2. Before the traveller accepts the voucher, the organiser shall inform the traveller clearly and prominently in writing about:	2. When offering the voucher, the organiser shall inform the traveller clearly, comprehensibly and in a prominent manner, on a durable medium, of the following:
	(-a) the value of the voucher,
	(-aa) the amount of the traveller’s refund right,
(a) the fact that the traveller is entitled to a refund within 14 days and is not obliged to accept a voucher,	(a) the fact that the traveller is entitled to a refund within 21 days and is not obliged to accept a voucher,
	(aa) the validity period of the voucher
(b) the validity period of the voucher and the rights of travellers in relation to vouchers as laid down in this Article,	(b) The terms of use and other rights of travellers in relation to vouchers, including those laid down in paragraphs 3 to 8 of this Article, and in Article 17,
3. The value of the voucher offered shall correspond at least to the amount of the traveller’s refund right. The organiser may offer a voucher on a higher amount.	3. The value of the voucher offered shall correspond at least to the amount of the traveller’s refund right. The organiser may offer a voucher higher than the refund right.
4. Travellers shall lose their right to a refund during the validity period of the voucher only if they accept the voucher instead of a refund explicitly and in writing. The parties may at any time agree on a full refund before a voucher is redeemed or expires.	4. Travellers shall lose their right to a refund during the validity period of the voucher only if they expressly accept the voucher instead of a refund, the voucher is on a durable medium, and they have been informed of all elements mentioned in paragraph 2 of this Article. The parties may at any time agree on a full, or partial, refund before a voucher is redeemed or expires.
5. Vouchers shall have a validity period of a maximum of 12 months from the day a traveller accepts a voucher in accordance with paragraph 4. That period may be extended once for up to 12 months with the explicit and written agreement of both parties.	5. Vouchers shall have a validity period of a maximum of 12 months from the day a traveller accepts a voucher in accordance with paragraph 4. That period may be extended once for up to 12 months subject to the express agreement of both parties in writing.
	5a. Vouchers shall be redeemable for all travel services provided by the organiser, including combinations of services and alternative packages.
6. If the voucher is not redeemed within its validity period, the organiser shall refund the amount specified in the voucher as soon as possible and at the latest within 14 days after the end of the validity period without the need of any prior request by the traveller.	6. If the voucher is not redeemed within its validity period, the organiser shall refund the amount specified in the voucher, or its remaining refund right, as soon as possible and at the latest within 21 days after the end of the validity period without the need of any prior request by the traveller.
7. Vouchers shall be transferable to another traveller without any additional cost.	7. Vouchers shall be transferable to another traveller, once without any additional cost.
	7a. Vouchers may be redeemed in parts without any additional cost.
8. Vouchers shall be covered by insolvency protection to be arranged by the organiser under Article 17 for the amount of the payments received from the traveller.	8. Vouchers shall be covered by insolvency protection to be arranged by the organiser under Article 17 to cover any outstanding liabilities arising from the traveller’s outstanding refund right

Amendment 32

Proposal for a directive

Article 1 – paragraph 1 – point 8 a (new)

Directive (EU) 2015/2302

Article 15 – paragraph 1

Present text	Amendment
	(8a) In Article 15, paragraph 1 is replaced by the following:
Without prejudice to the second subparagraph of Article 13(1), Member States shall ensure that the traveller may address messages, requests or complaints in relation to the performance of the package directly to the retailer through which it was purchased. The retailer shall forward those messages, requests or complaints to the organiser without undue delay.	‘Without prejudice to the second subparagraph of Article 13(1), Member States shall ensure that the traveller may address messages, requests or complaints in relation to the performance of the package directly to the retailer through which it was purchased. The retailer shall forward those messages, requests or complaints to the organiser upon receipt of the complaint.’

(https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32015L2302&qid=1738231769972)

Amendment 33

Proposal for a directive

Article 1 – paragraph 1 – point 9

Directive (EU) 2015/2302

Article 17 – paragraph 1 – subparagraph 1

Text proposed by the Commission	Amendment
Member States shall ensure that organisers established in their territory provide security for the refund of all payments made by or on behalf of travellers in the event of organisers’ insolvency. This shall include the protection of payments made where a package is not performed in full or in part as a consequence of the organiser’s insolvency or where a traveller was entitled to a refund or had received a voucher from the organiser before its insolvency. In relation to vouchers, the security shall be limited to the amount of payments received from the traveller. If the return journey is included in the package travel contract, organisers shall also provide security for the traveller’s repatriation. Continuation of the package may be offered.	Member States shall ensure that organisers established in their territory provide security for the refund of all payments made by or on behalf of travellers in the event of organisers’ insolvency. This shall include the protection of payments made where a package is not performed in full or in part as a consequence of the organiser’s insolvency or where a traveller was entitled to a refund or had received a voucher from the organiser before its insolvency. In relation to vouchers, the security shall be limited to an amount to cover any outstanding liabilities arising from the traveller’s refund right of the voucher. If the return journey is included in the package travel contract, organisers shall also provide security for the traveller’s repatriation. Continuation of the package may be offered.

Amendment 34

Proposal for a directive

Article 1 – paragraph 1 – point 9

Directive (EU) 2015/2302

Article 17 – paragraph 2

Text proposed by the Commission	Amendment
2. The security referred to in paragraph 1 shall be effective and shall cover reasonably foreseeable costs. It shall cover the amounts of payments made by or on behalf of travellers in respect of packages, taking into account the length of the period between the receipt of any payments and the completion of the packages, as well as the estimated cost for repatriations in the event of the organiser’s insolvency. The security shall be sufficient to cover costs for refunds and, where applicable, repatriations and vouchers, at all times. The coverage shall take into account periods where organisers hold the highest amounts of payments and any changes in the volume of sales of packages.	2. The security referred to in paragraph 1 shall be effective and shall cover reasonably foreseeable costs. It shall cover the amounts of payments made by or on behalf of travellers in respect of packages, taking into account the length of the period between the receipt of any payments and the completion of the packages, as well as the estimated cost for repatriations in the event of the organiser’s insolvency. The security shall be sufficient to cover costs for refunds and, where applicable, repatriations and the traveller’s refund rights of vouchers, at all times. The coverage shall take into account periods where organisers hold the highest amounts of payments and any changes in the volume of sales of packages.

Amendment 35

Proposal for a directive

Article 1 – paragraph 1 – point 9

Directive (EU) 2015/2302

Article 17 – paragraph 6

Text proposed by the Commission	Amendment
6. Refunds of payments affected by the organiser’s insolvency shall be provided without undue delay after the traveller’s request and at the latest within three months after the traveller has submitted the documents necessary to examine the request.	6. Refunds of payments affected by the organiser’s insolvency shall be provided without undue delay and at the latest within three months after the traveller has submitted the documents necessary to examine the request.

Amendment 36

Proposal for a directive

Article 1 – paragraph 1 – point 9

Directive (EU) 2015/2302

Article 17 – paragraph 6 a (new)

Text proposed by the Commission	Amendment
	6a. Member States shall ensure that, in the event of an organiser becoming insolvent, those travellers who are affected are informed without undue delay and through appropriate communication channels, in a clear and accessible manner, at least about the following:
	(a) the fact of the organiser’s insolvency;
	(b) the name and contact details of the entity providing insolvency protection;
	(c) their rights under this Directive.

Amendment 37

Proposal for a directive

Article 1 – paragraph 1 – point 10

Directive (EU) 2015/2302

Article 18 – paragraph 2

Text proposed by the Commission	Amendment
2. Member States shall designate central contact points to facilitate the administrative cooperation and supervision of organisers operating in different Member States and to exchange information in relation to insolvency protection and any mechanisms put in place to ensure the effectiveness of refunds for terminated package travel contracts. Member States shall notify the contact details of those contact points to all other Member States and the Commission.	2. Member States shall designate central contact points to facilitate the administrative cooperation and supervision of organisers operating in different Member States and to exchange information in relation to insolvency protection and any mechanisms put in place to ensure the effectiveness of refunds for terminated package travel contracts. Member States shall notify the contact details of those contact points to all other Member States and the Commission. The Commission shall centralise information related to insolvency protection schemes, and to general or specific central contact points, and make it available to the public on its website in a user-friendly language and a format accessible to all.

Amendment 38

Proposal for a directive

Article 1 – paragraph 1 – point 10 a (new)

Directive (EU) 2015/2302

Article 18 a (new)

Text proposed by the Commission	Amendment
	(10a) the following article is inserted:
	‘Article 18a
	Complaints Handling Mechanism
	1. Member States shall ensure that organisers and retailers establish and maintain an effective complaints handling mechanism, for the rights and obligations covered by this Directive.
	2. Organisers or retailers shall inform travellers of their complaints handling mechanism, their contact details and working language, or languages, at least before the start of the package.
	3. The organiser or retailer shall acknowledge receipt within 7 days of receiving the complaint. Within 30 days of receiving the complaint, the organiser or retailer shall give a reasoned reply. Organisers and retailers shall keep the data necessary to assess the complaint for the duration of the entire complaint-handling procedure and shall make that data available to national enforcement bodies upon request.
	4. Details of the complaint-handling procedure and, where necessary, of the possibility of Alternative Dispute Resolution provided for in Article 18b and other available possibilities for redress, shall be made available, and accessible to all including persons with disabilities and reduced mobility, on the website of the organisers and retailers offering services covered by this Directive.’

Amendment 39

Proposal for a directive

Article 1 – paragraph 1 – point 10 b (new)

Directive (EU) 2015/2302

Article 18 b (new)

Text proposed by the Commission	Amendment
	(10b) the following article is inserted:
	‘Article 18b
	Alternative Dispute Resolution
	1. The participation of organisers and retailers within the scope of this Directive in alternative dispute resolution procedures shall be required and their decisions shall be binding. Such ADR procedures shall be conducted by entities that comply with Directive 2013/11/EU and may include existing bodies where appropriate.
	2. Member States shall ensure that the bodies referred to in paragraph 1 or any other organisations responsible for redress cooperate in the resolution of cross-border disputes concerning rights and obligations arising under this Directive.’

Amendment 40

Proposal for a directive

Article 1 – paragraph 1 – point 10 c (new)

Directive (EU) 2015/2302

Chapter VI – title

Present text	Amendment
	(10c) the title of Chapter VI is replaced by the following:
LINKED TRAVEL ARRANGEMENTS	‘COMBINATIONS OF TRAVEL SERVICES FOR THE SAME TRIP OR HOLIDAY THAT DO NOT CONSTITUTE A PACKAGE’

(https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32015L2302&qid=1738231769972)

Amendment 41

Proposal for a directive

Article 1 – paragraph 1 – point 11

Directive (EU) 2015/2302

Article 19 – title

Text proposed by the Commission	Amendment
Insolvency protection and information requirements for linked travel arrangements	Insolvency protection

Amendment 42

Proposal for a directive

Article 1 – paragraph 1 – point 11

Directive (EU) 2015/2302

Article 19 – paragraph 1

Text proposed by the Commission	Amendment
1. For linked travel arrangements, as defined in Article 3(5), Member States shall ensure that traders which invite travellers to conclude a contract on a different type of travel service shall provide security for the refund of all payments they receive from travellers. If such traders are responsible for the traveller’s return journey, the security shall also cover the traveller’s repatriation. The second subparagraph of Article 17(1), Article 17(2) to (6) and Article 18 shall apply mutatis mutandis.	1. For combinations of travel services that do not constitute a package, Member States shall ensure that traders which invite travellers to conclude a contract on a different type of travel service shall provide security for the refund of all payments they receive from travellers that have insolvency protection under Article 19b. Where such traders are responsible for the travellers’ return journey, the security shall also cover those travellers’ repatriation costs. The second subparagraph of Article 17(1), Article 17(2) to (6) and Article 18 shall apply mutatis mutandis.

Amendment 43

Proposal for a directive

Article 1 – paragraph 1 – point 11

Directive (EU) 2015/2302

Article 19 – paragraph 2

Text proposed by the Commission	Amendment
2. When inviting the traveller to conclude a contract on a different type of travel service, the trader, including where it is not established in a Member State but, by any means, directs such activities to a Member State, shall provide the traveller with the relevant standard information form set out in Annex II, completed as appropriate. The form shall be provided in a clear and prominent manner.	deleted

Amendment 44

Proposal for a directive

Article 1 – paragraph 1 – point 11

Directive (EU) 2015/2302

Article 19 – paragraph 3

Text proposed by the Commission	Amendment
3. Where traders do not comply with the requirements set out in paragraphs 1 and 2 of this Article, the rights and obligations laid down in Articles 9 and 12 and Chapter IV shall apply in relation to the travel services included in the linked travel arrangement.	3. Where traders do not comply with the requirements set out in paragraph 1 of this Article, the rights and obligations laid down in Articles 9 and 12 and Chapter IV shall apply.’

Amendment 45

Proposal for a directive

Article 1 – paragraph 1 – point 11

Directive (EU) 2015/2302

Article 19 – paragraph 4

Text proposed by the Commission	Amendment
4. Where a linked travel arrangement is formed, the trader which concludes a contract on a different type of travel service shall inform the trader which invited the traveller to conclude such contract on this fact.’	deleted

Amendment 46

Proposal for a directive

Article 1 – paragraph 1 – point 11 a (new)

Directive (EU) 2015/2302

Article 19 a (new)

Text proposed by the Commission	Amendment
	(11a) the following article is inserted:
	‘Article 19a
	Protections for combinations of travel services
	When a consumer purchases a travel service for the same trip or holiday, in the form of a combination of travel services that do not constitute a package, the trader is obliged to protect the traveller against insolvency, in accordance with Article 19, for the total amount of the payments received from the traveller. The trader may give the consumer the option by the trader to subscribe to further protections equivalent to those provided for package travel under Chapters III and IV of this Directive. The level of protection shall be decided by the consumer. If the consumer does not select any additional protection, the consumer must, in accordance with Article 19b, be informed that this service is not further protected.’

Amendment 47

Proposal for a directive

Article 1 – paragraph 1 – point 11 b (new)

Directive (EU) 2015/2302

Article 19 b (new)

Text proposed by the Commission	Amendment
	(11b) the following article is inserted:
	‘Article 19b
	Information requirements
	1. If a combination of travel services that do not constitute a package is created, the trader which concludes a contract for a different type of travel service shall inform the trader that invited the traveller to conclude that contract of that fact, as well as about any protections that have been subscribed to as part of the combination of travel services that do not constitute a package.
	2. When inviting the traveller to conclude a contract for a different type of travel service, the trader shall provide the traveller with the relevant standard information form set out in Annex II, completed as appropriate. The form shall be brought to the traveller’s attention in a clear and prominent manner. The first paragraph shall apply equally to traders who are not established in a Member State but who, by whatever means, direct travel services to that Member State.
	3. The traveller shall be expressly informed in a clear and prominent manner about fact that he or she is not buying a package but a combination of travel services that does not constitute a package. The information shall include a comprehensible explanation of the possibility to subscribe to the similar consumer protections mentioned in Article 19a.
	4. The information referred to in point (3) of this Article shall be presented in a comprehensible and user-friendly language, in a format accessible to all, including with the help of infographics and tables, during the booking process or before the traveller is bound by a contract, in order to ensure that the traveller understands the nature of the travel services being purchased and the corresponding protections. The information shall include an outline of such protections It shall also include a warning that if the traveller books additional types of travel services for the trip or holiday in question, he or she will not automatically benefit from rights applying to packages,..’
	5. The protections referred to in Article 19a must be presented clearly and prominently to the consumer at the time of the booking. If the consumer subscribes to one or more of those additional protections, the trader which has offered the possibility to subscribe to those protections shall ensure that the consumer receives all relevant documentation and confirmation of the protections in a durable medium.
	6. Where traders do not comply with the requirements set out in paragraphs 1 to 4 of this Article, the rights and obligations laid down in Articles 9 and 12 and Chapter IV shall apply to the travel services included.’

Amendment 48

Proposal for a directive

Article 1 – paragraph 1 – point 12

Directive (EU) 2015/2302

Article 22 – paragraph 2

Text proposed by the Commission	Amendment
(2) Member States shall ensure that, when a service provider cancels a service that is part of a package or fails to provide it, that service provider shall refund to the organiser any payments made by the organiser for the service within 7 days. The 7-day period shall start on the day following the cancellation of the service or the day when the service was due to be performed, whichever is the earlier date.	2. Member States shall ensure that, when a service provider cancels a service that is part of a package or fails to provide it, that service provider shall refund to the organiser any payments made by the organiser for the service within 15 days. The 15-day period shall start on the day following the cancellation of the service or the day when the service was due to be performed, whichever is the earlier date.

Amendment 49

Proposal for a directive

Article 1 – paragraph 1 – point 12 a (new)

Directive (EU) 2015/2302

Article 23 – paragraph 1

Present text	Amendment
	(12a) In Article 23, paragraph 1, is replaced by the following:
1. A declaration by an organiser of a package or a trader facilitating a linked travel arrangement that he is acting exclusively as a travel service provider, as an intermediary or in any other capacity, or that a package or a linked travel arrangement does not constitute a package or a linked travel arrangement, shall not absolve that organiser or trader from the obligations imposed on them under this Directive.	'1. A declaration by an organiser of a package that he or she is acting exclusively as a travel service provider, as an intermediary or in any other capacity, or that a package does not constitute a package, shall not absolve that organiser or trader from the obligations imposed on them under this Directive.'

(https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32015L2302&qid=1738231769972)

Amendment 50

Proposal for a directive

Article 1 – paragraph 1 – point 12 b (new)

Directive (EU) 2015/2302

Article 24

Present text	Amendment
	(12b) Article 24 is replaced by the following:
Article 24	‘Article 24
Enforcement	Enforcement
Member States shall ensure that adequate and effective means exist to ensure compliance with this Directive.	1. Member States shall designate a, new or existing, enforcement authority responsible for ensuring compliance with this Directive. This authority shall collect data on complaints and redress, insolvency cases, the number of packages, the number of combined travel services, the number of additional protections purchased by consumers in accordance with Article 19a, and enforcement actions under this Directive.
	2. Every two years, the designated enforcement body shall submit to the European Commission a report with statistics on their activity.

Amendment 51

Proposal for a directive

Article 3 – paragraph 1 – subparagraph 1

Text proposed by the Commission	Amendment
Member States shall adopt and publish, by [18 months after the entry into force of the Directive] at the latest, the laws, regulations and administrative provisions necessary to comply with this Directive. They shall forthwith communicate to the Commission the text of those provisions.	Member States shall adopt and publish, by [30 months after the entry into force of the Directive] at the latest, the laws, regulations and administrative provisions necessary to comply with this Directive. They shall forthwith communicate to the Commission the text of those provisions.

Amendment 52

Proposal for a directive

Annex I – Part C a (new)

Directive (EU) 2015/2302

Annex I

Text proposed by the Commission	Amendment
	Part C a
	Key Information Document and a Visual Aid
	Key information for travellers on the front page in particular:
	- the main characteristics of the travel services,
	- the price and the payment arrangements,
	- the name and contact details (phone / email) of the organiser,
	- termination rules (fees etc.),
	- transferability of the package contract.
	- protection in case of insolvency.
	Develop visual aids and infographics to supplement the written information.

ANNEX: ENTITIES OR PERSONS FROM WHOM THE RAPPORTEUR HAS RECEIVED INPUT

Pursuant to Article 8 of Annex I to the Rules of Procedure, the rapporteur for the opinion received input from the following entities or persons in the preparation of the opinion, prior to the adoption thereof in committee:

Entity and/or person
Airlines for Europe (A4E)
Allgemeiner Deutscher Automobil-Club (ADAC)
Booking.com
Bundesverband Deutscher Omnibusunternehmer (BDO)
CarTrawler
Cruise Lines International Association (CLIA)
eu travel tech
European Passenger Federation (EPF)
European Regions Airline Association (ERA)
European Travel Agents and Tour Operator Association (ECTAA)
Expedia Group
Global Business Travel Association (GBTA)
Hotrec
International Air Transport Association (IATA)
Lufthansa Group
Ryanair
The European Consumer Organisation (BEUC)
TUI
Verbraucherzentrale Bundesverband (vzbv)
World Road Transport Organisation (IRU)

The list above is drawn up under the exclusive responsibility of the rapporteur for the opinion.

Where natural persons are identified in the list by their name, by their function or by both, the rapporteur for the opinion declares that he has submitted to the concerned natural persons the European Parliament's Data Protection Notice No 484 (https://www.europarl.europa.eu/data-protect/index.do), which sets out the conditions applicable to the processing of their personal data and the rights linked to that processing.