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Payment services in the internal market and amending Regulation (EU) No 1093/2010

TA-9-2024-0298 · P9_TA(2024)0298 · PE755.995

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✦ In short · AI summary of this text, generated 25 Sept 2026

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Parliament's position at first reading on a proposed regulation on payment services in the internal market, amending Regulation (EU) No 1093/2010. It lays down uniform rules on transparency, rights and obligations of users and providers, open banking data access, authorisation, execution, fraud prevention and enforcement. It bans surcharging across the Union, requires credit institutions to open accounts for payment institutions except on serious grounds, and requires a free name-and-unique-identifier verification service for credit transfers. It sets rules on strong customer authentication, transaction monitoring, fraud data sharing, refunds for impersonation fraud, and liability for unauthorised or defective transactions. It gives the EBA tasks to draft technical standards and guidelines, and grants it temporary product intervention powers.

Key points

  1. The regulation lays down uniform requirements on transparency of conditions and information for payment and electronic money services, and on the rights and obligations of users and providers.
  2. It applies to credit institutions, post office giro institutions, payment institutions, the ECB and national central banks, and Member States or their regional or local authorities when not acting as public authorities.
  3. It excludes from scope, among others, cash transactions, commercial agent transactions meeting set conditions, limited-network instruments, and telecom-billed micro-payments below EUR 60 per transaction and EUR 360 per month.
  4. It requires payment system operators to have objective, non-discriminatory, transparent and proportionate access rules, and to refuse participation only where the applicant poses risks to the system.
  5. It requires credit institutions to open payment accounts for payment institutions, their agents and distributors, and licence applicants, refusing or closing only on objective, non-discriminatory and proportionate grounds, with a right of appeal.
  6. It requires account servicing payment service providers to maintain a dedicated data access interface for open banking, meeting security and performance requirements, with contingency access if the interface is unavailable.
  7. It requires a dashboard letting users monitor and withdraw open banking data permissions, and lists prohibited obstacles to data access.
  8. It bans surcharging for the use of payment instruments and requires payees to offer at least one payment method without surcharges that does not rely on a payment initiation service provider.
  9. It requires a free service verifying the match between the payee's unique identifier and name for credit transfers, with notification of discrepancies before authorisation and a right to opt out.
  10. It requires strong customer authentication for account access, electronic payment orders and remote actions, with risk-based application and exemptions set by the EBA.
  11. It requires transaction monitoring mechanisms, mandatory fraud data sharing between payment service providers, and an EBA IT platform for exchanging information on fraudulent accounts.
  12. It entitles consumers to a full refund for impersonation fraud, requires payment service providers to refund unauthorised transactions, and caps payer liability at EUR 50 for lost or stolen instruments.

Who is affected

  • Payment service providers and electronic money service providers, which must meet transparency, authorisation, execution, security and fraud-prevention rules.
  • Payment service users, including consumers, who gain information rights, refund rights, a permissions dashboard and protection against fraud.
  • Credit institutions, which must open and maintain payment accounts for payment institutions and applicants except on serious grounds.
  • Electronic communications service providers and online platforms, which must cooperate on fraud prevention and can be held liable.
  • Mobile device manufacturers and electronic communications service providers, which must give fair, reasonable and non-discriminatory access to technical features for payments.

Figures and deadlines

  • EUR 60: maximum value of a single telecom-billed payment transaction excluded from scope.
  • EUR 360 per month: maximum cumulative value of telecom-billed payment transactions per subscriber.
  • EUR 50: maximum payer liability for unauthorised transactions from a lost, stolen or misappropriated payment instrument.
  • EUR 50: threshold for low-value payment instruments under the information derogation.
  • EUR 250: spending limit or stored funds threshold for low-value payment instruments.
  • 14 business days: deadline for refund or justification after suspected fraud by the payer.
  • 10 business days: deadline for refund or justification in impersonation fraud cases.
  • 18 months: deadline for payment service users to notify unauthorised or incorrectly executed transactions.

Legal basis: Article 114 of the Treaty on the Functioning of the European Union.