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Adopted text

Common rules promoting the repair of goods

TA-9-2023-0400 · P9_TA(2023)0400 · PE749.950

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✦ In short · AI summary of this text, generated 26 Sept 2026

Written by a language model from the full text only; every figure comes from the text. The paragraph links open the paragraph a statement rests on — check the text itself before relying on it.

Parliament's amended version of a proposed directive sets common rules to strengthen consumers' right to repair goods, both within and outside the legal guarantee. It obliges producers to repair goods listed in Annex II, requires access to spare parts and repair information, and creates a voluntary European Repair Information Form. Member States must ensure at least one online repair platform, promote repair through incentives, and set penalties for infringements. It amends Directive (EU) 2019/771 to extend the liability period by one year after a first repair and to let consumers choose the producer for repair.

Key points

  1. The directive lays down common rules strengthening consumers' right to repair goods, aiming at a high level of consumer and environmental protection.
  2. Producers must repair, upon consumer request, goods listed in Annex II that are subject to reparability requirements under Union legal acts, unless repair is factually or legally impossible.
  3. Repair must be carried out free of charge or for consideration, within a reasonable time, and producers may loan a replacement good or provide a refurbished product if repair is impossible.
  4. Producers established outside the Union must appoint an authorised representative; if none, the importer, fulfilment service provider or distributor must perform the repair obligation.
  5. Producers must give independent repairers, remanufacturers, refurbishers and end-users access to all spare parts, repair information and tools at a reasonable and non-discriminatory cost.
  6. Producers must not impede repair by contractual, hardware or software techniques, must not block compatible or second-hand spare parts, and must not refuse to service devices bought or repaired outside their networks.
  7. Repairers may voluntarily provide the European Repair Information Form, which includes the maximum expected price and other key parameters, on a durable medium.
  8. Member States must ensure at least one online platform for repair exists, with search functions, price information, financial incentives and consumer reviews.
  9. Member States must take measures to promote repair, such as repair vouchers or national repair funds, and support micro, small and medium-sized enterprises with guidelines and training.
  10. Member States must lay down effective, proportionate and dissuasive penalties, including fines of at least 4% of annual turnover or at least EUR 2 million.
  11. Directive (EU) 2019/771 is amended so that where replacement costs equal or exceed repair costs, the seller must repair unless impossible or significantly inconvenient.
  12. Consumers choosing repair may request the producer to bring goods into conformity, and the liability period is extended by one year after the first repair.

Who is affected

  • Consumers, who gain a right to repair and access to repair information and platforms.
  • Producers, who must repair goods listed in Annex II and provide access to spare parts and information.
  • Sellers, who must inform consumers about the repair obligation and may be discharged from liability if the producer repairs.
  • Independent repairers, remanufacturers, refurbishers and end-users, who gain access to spare parts, information and tools.
  • Micro, small and medium-sized enterprises, which receive support measures such as guidelines and training.

Figures and deadlines

  • At least 4% of the seller's or producer's annual turnover, maximum fine for infringements.
  • At least EUR 2 million, maximum fine where turnover information is unavailable.
  • 12 months after entry into force, deadline for Member States to communicate links of existing online platforms.
  • 14 working days of launch, deadline to communicate links of new online platforms.
  • 18 months after entry into force, transitional period for repair obligations and sales contracts.
  • 18 months from entry into force, deadline for Member States to transpose the directive.
  • 5 years after entry into force, deadline for the Commission's evaluation report.
  • At least twelve months, minimum liability period for repaired parts.