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DRAFT REPORT (COM(2023)0647 – C90380/2023 – 2023/0375(COD))

On the proposal for a regulation of the European Parliament and of the Council repealing Regulation (EU) No 524/2013 and amending Regulations (EU) 2017/2394 and (EU) 2018/1724 with regards to the discontinuation of the European ODR Platform

IMCO-PR-757943

Committee on the Internal Market and Consumer Protection · Rapporteur: Laura Ballarín Cereza

✦ In short · AI summary of this text, generated 4 Sept 2026

Written by a language model from the full text only; every figure comes from the text. The paragraph links open the paragraph a statement rests on — check the text itself before relying on it.

The draft report proposes Parliament's position on a regulation to repeal Regulation (EU) No 524/2013 and amend Regulations (EU) 2017/2394 and (EU) 2018/1724 to discontinue the European ODR Platform. It sets dates for discontinuation and data deletion.

Committee position. The rapporteur proposes amendments to align the discontinuation of the ODR Platform with the entry into force of the Directive amending Directive 2013/11/EU, setting specific timelines for repeal, discontinuation, and data deletion.

Key points

  1. Regulation (EU) No 524/2013 is repealed with effect from six months after entry into force of the Directive amending Directive 2013/11/EU on alternative dispute resolution for consumer disputes.
  2. The European ODR Platform shall be discontinued from six months after entry into force of that Directive.
  3. Submission of complaints shall be discontinued two months after entry into force of that Directive.
  4. The Commission shall inform users with open ADR cases of the discontinuance two months after entry into force of that Directive and offer assistance to retrieve case data.
  5. All information including personal data related to disputes in the ODR platform shall be deleted at the latest six months after entry into force of that Directive.

Who is affected

  • Users of the European ODR Platform with open ADR cases, who will be informed and offered assistance to retrieve data.

Figures and deadlines

  • six months after entry into force of the Directive amending Directive 2013/11/EU
  • two months after entry into force of the Directive amending Directive 2013/11/EU

Legal basis: Article 294(2) and Article 114 of the Treaty on the Functioning of the European Union