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MOTION FOR A RESOLUTION (2025/2880(RSP))

On organisational mismanagement of European Personnel Selection Office (EPSO) competitions

B-10-2025-0497

Committee on Petitions · Rapporteur: Bogdan Rzońca

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✦ In short · AI summary of this text, generated 4 Sept 2026

Written by a language model from the full text only; every figure comes from the text. The paragraph links open the paragraph a statement rests on — check the text itself before relying on it.

Parliament condemns repeated failures in EPSO competitions and calls for reforms to restore trust, including on-site testing, human oversight of AI, and better complaint handling. It asks the Commission to assess EPSO, report within six months, and proposes measures for candidates, transparency, and accessibility.

Key points

  1. Condemns repeated technical, organisational and procedural shortcomings in EPSO over the last two years, impacting citizens' trust.
  2. Calls for an independent assessment of EPSO's management, systems, outsourcing and procedures, with input from the Ombudsman and experts.
  3. Urges EPSO to reintroduce on-site test centres alongside remote testing, giving candidates a choice.
  4. Urges human oversight of digital technology and AI in testing, rejecting automated decisions affecting fundamental rights.
  5. Condemns inadequate quality in second-language exams in languages other than English or French, calling for equal treatment.
  6. Calls for equal access for persons with disabilities, including learning disabilities and neurodivergent conditions, with transparent evaluation and appeal.
  7. Calls for anonymous post-test surveys and annual statistics by country to identify imbalances.
  8. Calls for a charter of candidates' rights, improved complaint policy, and independent appeals body.
  9. Calls for a transparent communications policy with clear timetables and proactive updates.
  10. Calls for transparency in CAST shortlisting and advance notice of exam dates.
  11. Encourages better pretest simulation tools and clearer scoring explanations to reduce reliance on costly private courses.
  12. Asks the Commission to propose solutions for affected candidates and report within six months.

Who is affected

  • Candidates in EPSO competitions: affected by cancellations, technical issues, and language disparities; calls for better support and options.
  • Persons with disabilities: calls for equal access and accommodations in testing.
  • EPSO staff and management: subject to calls for training, accountability, and human oversight.
  • EU institutions: affected by increased temporary staff due to EPSO inefficiency; calls for stable employment.

Figures and deadlines

  • 35 % fewer EPSO competitions launched and 38 % fewer completed between 2019 and 2023 compared to previous five years.
  • 192 % increase in temporary staff at the Commission, 256 % in the Council, 89 % in Parliament.
  • Last competition for generalist administrators was in 2019.
  • Commission to report within six months of adoption of this resolution.