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REPORT (2025/2080(INL))

With recommendations to the Commission on digitalisation, artificial intelligence and algorithmic management in the workplace – shaping the future of work

A-10-2025-0244

Committee on Employment and Social Affairs · Rapporteur: Andrzej Buła

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This resolution calls on the Commission to propose legislation on algorithmic management in the workplace, setting out detailed recommendations to protect workers' rights, ensure human oversight, and promote safe, transparent use of AI. It covers transparency, consultation, prohibitions on certain data processing, human review of decisions, health and safety, enforcement, and support for SMEs, while respecting existing EU law and social partner autonomy.

Committee position. The Committee on Employment and Social Affairs proposes that the Commission submit a legislative proposal on algorithmic management in the workplace, based on the annexed recommendations, to close gaps in existing legislation.

Key points

  1. Calls on the Commission to submit a legislative proposal on algorithmic management in the workplace, based on an impact assessment and the annexed recommendations.
  2. Emphasises that new technologies must serve people, be human-centric, and respect human oversight provisions in the AI Act and GDPR.
  3. Stresses the need for skills development, upskilling, and reskilling for workers, including an individual right to training, and calls for support through the European Social Fund Plus and other initiatives.
  4. Calls for health and safety assessments before deploying or significantly changing AI or algorithmic management systems, with employer responsibility and worker involvement.
  5. Underlines the importance of social dialogue and worker participation in the deployment and evaluation of such technologies.
  6. Calls for clear assignment of oversight responsibilities and effective human oversight, not merely formalistic, with competent and authorised human contact points.
  7. Calls for inclusive support measures for persons with disabilities and others facing challenges, and for integrating AI impact into the Union Strategy on the Rights of Persons with Disabilities.
  8. Calls for ensuring access to trustworthy AI tools developed in the EU and avoiding technological lock-in to non-EU providers.
  9. Calls for avoiding duplication and unnecessary administrative burden, especially for SMEs, and for tailored guidance and support.
  10. Recommends that the proposal apply to all workers and employers, with protections for those with intermediary contracts, and respect proportionality for SMEs.
  11. Recommends prohibiting the processing of emotional, biometric, private communications, off-duty data, and data predicting fundamental rights, including during recruitment.
  12. Recommends that decisions on hiring, termination, pay changes, and discipline always be taken by a human and subject to human review, with rights to explanation and review.

Who is affected

  • Workers and employers in the EU, including those with intermediary contracts, will be covered by new rules on algorithmic management.
  • SMEs will face proportionate obligations and receive tailored guidance and support to implement requirements.
  • Labour inspectorates and national authorities will oversee the safe and non-discriminatory use of algorithmic management systems.
  • Data protection authorities will monitor data processing in employment contexts, cooperating with labour authorities.

Figures and deadlines

  • 78 million net jobs estimated to be created by AI by 2030, according to the World Economic Forum.
  • 64% of SMEs consider regulatory obstacles or administrative burdens the biggest problem.
  • 15% of workers participated in AI training in 2023; 42% see a need to improve AI skills; 61% predict new skills requirements.
  • 26.5% of EU workers have performance monitored by a computer programme; 27.4% get tasks allocated via computer; 35% of companies use algorithmic management for evaluation.
  • 62% of Europeans view robots and AI positively in the workplace; 73% say they increase pace; 66% believe more jobs will disappear than be created.
  • Over 80% support rules protecting workers' privacy; 77% support worker involvement in technology design.

Legal basis: Article 225, Articles 153 and 16 of the Treaty on the Functioning of the European Union